Ticket Guidelines:

• Residents may purchase up to 10 dance tickets and up to 4 event tickets for any dance or event. These tickets are for residents only.
  
• Should an event be altered, the ticket purchaser will be contacted. If you have purchased multiple tickets it will be your responsibility to contact the other members of your party.
  
• If you are purchasing a ticket for a trip and you are a solo or have a partner who will not be accompanying you, you may invite one guest.
  
• Residents purchasing trip tickets for others need to list all names and phone numbers on the reverse side of the ticket RSVP form.
  
• On-site events which have not sold out are available to the public 48 hours prior to the event.
  
• All ticket sales are made on a first come first serve, available basis. Tickets become available for new events the first business day of each month and can be purchased at the CA Office. We do not take phone reservations nor do we place reservations on hold.
  
• Many hot items sell out quickly so plan to purchase your tickets ahead of time. Please note, some events require a ticket count prior to the event itself so check the Sun Rays Activity articles for ticketing or deposit deadlines.
  

Ticket Resale:

• If you have purchased a ticket and can no longer attend the event, you may sell your ticket to another resident. Check the CA office to see if there is a waitlist for the event. Please check with the monitor at the lobby reception desk to post a card on the sales bulletin board. Cards are posted on a space available basis.
• If you’ve sold a ticket for an outing, please call 864-1207 and let us know (1) the event; (2) ticket numbers; (3) the names and phone numbers of the person to which it was sold.
  

Lost Tickets:

In the event of a lost ticket, please wait until 48 hours prior to the event. If you have not found your tickets at that time go to the CA office and they will issue you a copy of your receipt which you may use as proof of payment to enter the event.

Ticket Cancellation Policy:

• If the CA should cancel an event and you can not attend the rescheduled date, you will receive a credit to your member account or if paid by credit card, a credit to your credit card account.
• Cancellation/reschedule notification will be made on channel 79, the web site Community Calendar and Activities page, flyers at the front desk as well as on the Activity bulletin board.
• All tickets are non-refundable, with no exchanges.